Reach Higher Learning Wells

Honestly, Reach Higher feels like a pretty typical city daycare. The staff at the Wells St location are really nice and my kid is happy, but it's a bit of a mixed bag on the health side. They're usually okay about calling when there's a fever going around, but I've definitely noticed the rooms can feel a bit cramped and stuffy, especially during the winter. It’s a professional setting, but you can tell they are spread thin sometimes. I do wish they were a bit more aggressive with the sanitizing because it feels like once one kid gets a sniffle, the whole class has it for a month. It’s fine for the neighborhood and convenient, but nothing that really blows me away in terms of wellness or extra health precautions.

Honestly, I’m pretty frustrated with how things are going at Reach Higher. My toddler seems to be home sick more than they are actually there, and I don't feel like the cleaning is as thorough as it should be for a professional center. Every time I walk in, it just feels a bit stuffy and cluttered, which makes me worry about the ventilation and how germs are spreading. Communication is also super hit or miss—I'll find out a kid in class has hand-foot-and-mouth days after the fact, which is just not okay when you’re trying to keep your family healthy. The staff-to-child ratio feels stretched thin sometimes, so I doubt they have time to really sanitize the toys properly during the day. For what we pay, I expected a much higher standard for hygiene and illness management.